Returns & Exchanges
We want you to love your Wonder Valley experience; if you are not completely satisfied, we accept returns of unopened and unused products within 30 days of purchase. Please note that due to the artisanal nature of our skincare, we cannot accept returns on items that have been opened or used.
Return Process
- 1.Initiate Your Request
Visit our online return portal with your order number and email address to start the process.
- 2.Prepare Your Package
Carefully pack the unused items in their original packaging to ensure they are protected during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the return, a refund will be issued to your original payment method within 7-10 business days.